NS0068 Export Error in NetSuite Integration

If you see the error:

NS0068: NetSuite won’t let Expensify set the ‘Created From’ field (custbody_createdfrom_expensify).

This means NetSuite is blocking Expensify from setting the Created From field during export.

The Created From field is a custom transaction body field with the ID custbody_createdfrom_expensify. The Expensify Connect bundle adds it to NetSuite.

Why the NS0068 export error happens in NetSuite

The NS0068 error occurs when:

• The Created From field does not apply to the record type you’re exporting to (vendor bills, expense reports, or journal entries).
• The Created From field is hidden on the preferred export form.
• The role used by the Expensify connection can’t edit the Created From field.
• The Created From field is missing because the Expensify Connect bundle is not installed or is out of date.
• Expensify Card transactions are exported as journal entries and the journal entry form does not show the Created From field.

Expensify must be able to write to the Created From field during export.

How to check the Created From field settings in NetSuite

1. Log in to NetSuite as an administrator.
2. Go to Customization > Lists, Records, & Fields > Transaction Body Fields.
3. Open the field with the ID custbody_createdfrom_expensify.
4. On the Applies To tab, confirm the option for your export type is selected: Purchase for vendor bills, Expense Report for expense reports, or Journal for journal entries.
5. On the Access tab, confirm Default Access Level is Edit. If the Role list includes the role used by the Expensify connection, such as Expensify Integration, confirm its access level is also Edit.
6. Select Save.

If you can’t find custbody_createdfrom_expensify, install or update the Expensify Connect bundle in NetSuite before continuing. Learn how to install the Expensify Connect bundle in NetSuite.

How to show the Created From field on vendor bill and expense report forms

1. Log in to NetSuite as an administrator.
2. Go to Customization > Forms > Transaction Forms.
3. Select Edit next to the form marked as Preferred for the export type. If you set a custom form ID for this export type in New Expensify, edit that form instead.
4. Go to Screen Fields > Main.
5. Confirm the Created From field is marked as Show.
6. Select Save.

How to show the Created From field on Expensify Card journal entry forms

1. Log in to NetSuite as an administrator.
2. Confirm custbody_createdfrom_expensify applies to journal entries, using the steps in How to check the Created From field settings in NetSuite above.
3. Go to Customization > Forms > Transaction Forms.
4. Select Edit next to the preferred Journal Entry form.
5. Go to Screen Fields > Main.
6. Confirm the Created From field is marked as Show.
7. Select Save.

How to sync NetSuite and retry the export

After updating NetSuite:

1. Go to Settings > Workspaces > [workspace name] > Accounting.
2. Select Sync Now.
3. Retry exporting the report.

FAQ

Does NS0068 mean my integration is broken?

No. This error is caused by the Created From field settings, form visibility, or role access in NetSuite.

Do I need to reconnect NetSuite?

No. Updating the field and form settings and selecting Sync Now is typically sufficient. If the field is missing, install or update the Expensify Connect bundle first.